Western Lehigh Services ("we," "our," or "us") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services, website, and social media channels. By using our services, you consent to the practices described in this policy.

 

1. Information We Collect

We collect the following types of information:

 

A.      Personal Information

1.      Contact details: Name, email address, phone number, and mailing address.

2.      Service-related information: Information you provide when requesting a quote, booking a service, or filling out forms on our website or social media pages.

B.      Non-Personal Information

1.      Website usage data: IP address, browser type, operating system, pages visited, and time spent on our site.

2.      Cookies and tracking technologies: Information to enhance user experience and analyze website performance.

2. How We Use Your Information

We use the information collected to:

A.      Provide and manage our services.

B.      Respond to inquiries and communicate with you.

C.     Process payments and service requests.

D.     Improve our website, services, and customer experience.

E.      Send promotional materials, offers, and updates (you may opt out at any time).

F.      Comply with legal obligations.

 

3. How We Share Your Information

We do not sell your personal information. However, we may share your information:

With service providers: Third-party companies that help us deliver our services, such as payment processors or marketing tools. These providers are obligated to maintain the confidentiality of your information and are prohibited from using it for any other purpose.

 

For legal reasons: To comply with applicable laws, regulations, or legal processes.

With your consent: When you authorize us to share your information.

 

4. Data Security

 

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or loss. Specific measures include secure data storage, encryption, and access controls. While we strive to safeguard your data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

 

5. Data Retention

 

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once the information is no longer needed, we securely delete or anonymize it.

 

6. Your Rights and Choices

You have the right to:

A.      Access, update, or correct your personal information.

B.      Opt out of receiving promotional communications.

C.     Request the deletion of your personal information, subject to legal or contractual obligations.

D.     Restrict or object to the processing of your data in certain circumstances.

E.      Disable cookies via your browser settings or opt out of tracking technologies.

To exercise these rights, please contact us using the information provided below.

 

7. Cookies and Tracking Technologies

 

We use cookies and similar technologies to enhance your browsing experience, analyze website performance, and provide personalized content. You can manage or disable cookies through your browser settings. However, please note that disabling cookies may affect certain functionalities of our website.

 

8. Third-Party Links

 

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

 

9. Children’s Privacy

 

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will promptly delete it.

 

10. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If significant changes are made, we will notify you through email or by posting a notice on our website. We encourage you to review this page periodically. The "Effective Date" at the bottom of this policy indicates when the policy was last revised.

 

11. Contact Us

 

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:

 

Western Lehigh Services
Phone: 610-395-5557
Email: [email protected]
Address: 7127 Ruppsville Road, Allentown PA 18106

 

Thank you for trusting Western Lehigh Services. Your privacy matters to us.

Effective Date January 2025